Complaints Policy

At Rapid Home Contractor, we are committed to providing excellent service. If you are not satisfied with any aspect of our service, we want to hear from you.

How to Make a Complaint

Step 1: Contact Us Directly

The quickest way to resolve any issue is to contact us directly:

Phone: (845) 535-0532 Email: info@rapidhomecontractor.com

Please provide:

Your name and contact information
Details of the service provided
Description of your complaint
Your preferred resolution

Step 2: Investigation

We will acknowledge your complaint within 48 hours and investigate thoroughly. We aim to resolve all complaints within 14 business days.

Step 3: Resolution

We will contact you with our findings and proposed resolution. If you are not satisfied with our response, you may escalate your complaint.

Our Commitment

We take all complaints seriously and use feedback to improve our services. Your satisfaction is our priority.